Last Updated: February 2026
MietClub (\"we\", \"our\", or \"us\") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. We comply with the General Data Protection Regulation (GDPR) and German data protection laws.
We collect information that identifies you, including: name, email address, phone number, residential address, date of birth, and government-issued ID for verification purposes.
With your explicit consent, we access your bank account information to verify rent payment transactions. We use secure banking APIs and never store your banking credentials or move money from your account.
We automatically collect information about your interaction with our Service, including IP address, browser type, device information, pages visited, and time spent on pages.
We use your information to: verify rent payments and award MietPunkte; provide and improve our Service; communicate with you about your account; comply with legal obligations; prevent fraud and enhance security; send marketing communications (with your consent).
We process your personal data based on: (a) your consent for bank account access; (b) contractual necessity to provide our Service; (c) legitimate interests in improving our Service and preventing fraud; (d) legal obligations under German and EU law.
We do not sell your personal information. We may share your data with: service providers who assist us (subject to strict confidentiality); partner companies offering rewards (only with your consent); legal authorities when required by law; successors in the event of merger or acquisition.
You have the right to: access your personal data; rectify inaccurate data; erase your data (\"right to be forgotten\"); restrict processing; data portability; object to processing; withdraw consent at any time. To exercise these rights, contact us at privacy@mietclub.com.
We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.
We retain your personal data for as long as necessary to provide our Service and comply with legal obligations. Financial transaction data is retained for 10 years as required by German tax law. You may request deletion of your data, subject to legal retention requirements.
Your data is primarily stored and processed within the European Union. Any transfers outside the EU are conducted using appropriate safeguards such as Standard Contractual Clauses.
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our Service. The \"Last Updated\" date indicates when changes were made.
For privacy-related questions or to exercise your rights, contact our Data Protection Officer at: privacy@mietclub.com or MietClub, Frankfurt am Main, Germany.
